COVID-19 sick policy update

In light of recent events, I have updated my cancellation policy for illness. I want all of us to be safe. In addition to continuing to practice good hygiene when I am in your home, I am adding the following safety measures to my home visit prep list:

• I will be wearing a mask and gloves at all times during our visit. I will also have shoe covers on. 
• I will be washing my hands as often as necessary during the consult. Please have liquid soap (dish soap is fine) and paper towels available in your kitchen and/or bathroom.
• I will need a clean swaddle blanket to put on my scale. I will wipe my scale with sanitizer wipes before and after use. 
• I prefer not to conduct the visit in your bedroom. I will teach you how to adapt any position I show you to do in your bed.
• Please let me know in a timely manner if you or anyone in your family is symptomatic for any illness.
• If you or anyone in your home is sick with the flu, fever, vomiting, or diarrhea when I arrive at your home, the visit will be canceled and you will be charged a $75 cancellation fee.
• If you or anyone in your home has symptoms of illness, please disclose them to me at your earliest convenience so I can create a plan to keep us all safe and illness-free. No cancellation fee will be charged if you communicate illness in a timely manner and we choose to cancel or reschedule.
• In case of my own illness or family emergency, I will communicate with you in a timely manner and will make every effort to reschedule you or refer you to another IBCLC, and no cancellation fee will be charged to you.

I hope you and your family are staying safe and healthy during these difficult times.